Privacy Policy
1. Introduction At Mono, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website.
2. Information We Collect We collect personal information when you visit our site, make a purchase, or contact us. This includes:
Personal Identifiable Information (PII): Name, email, phone number, billing and shipping address, and payment details.
Automatically Collected Information: IP address, browser type, time zone, cookie data, and browsing behavior on our site.
3. How We Use Your Information We use your personal information for various purposes, including:
To Fulfill Orders: We process your order information, payment details, and shipping address to fulfill purchases.
To Communicate with You: We may contact you with order updates, promotional offers (if opted-in), and customer support assistance.
To Improve Our Services: We use browsing behavior data to enhance our website, improve customer experience, and run analytics.
For Marketing: If you’ve opted in, we may send promotional materials via email or other marketing channels. You may opt out at any time.
4. Sharing Your Information We share your personal information with third parties only as necessary, including:
Service Providers: Payment processors, shipping carriers, and analytics services that help us operate the website.
Legal Requirements: We may disclose information if required by law or to protect our rights. We do not sell or rent your information to third parties.
5. Cookies and Tracking Technologies We use cookies and similar technologies to track website activity and enhance your browsing experience. You can disable cookies in your browser settings, though this may limit some functionality.
6. Data Retention We retain your personal information for as long as needed to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Data Security We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are completely foolproof.
8. Your Rights Depending on your location, you may have rights over your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at Hi@monovision.me.
9. Children’s Privacy We do not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
10. Changes to this Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for updates.
11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at Hi@monovision.me.